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1247 NE Sandy Blvd, Portland ORMon–Fri: 7:00 AM – 6:00 PM · Sat: 8:00 AM – 3:00 PM · Sun: ClosedMon–Fri: 7:00 AM – 6:00 PM(503) 555-0182

FAQ

Common Questions

Everything you need to know before your first visit.

Results

Do you work on all makes and models?

Yes — our technicians service all domestic and import vehicles, from daily drivers to luxury cars. We have the diagnostic equipment and expertise for Ford, Chevy, Toyota, Honda, BMW, Mercedes, and everything in between.

Process

How long will my repair take?

Most routine services (oil changes, brake pads, diagnostics) are completed same-day. Larger repairs typically take 1-2 days. We'll give you a clear timeline when we provide your estimate, and we'll call you with updates along the way.

Pricing

What forms of payment do you accept?

We accept all major credit cards (Visa, Mastercard, Amex, Discover), debit cards, cash, and personal checks. For larger repairs, ask about payment options.

Getting Started

Do I need an appointment, or can I just drop in?

We accept both! Appointments guarantee a time slot, but we welcome walk-ins and will get you in as quickly as possible. For oil changes and inspections, no appointment is usually needed.

General

How do I know if I really need the repair you're recommending?

We believe in full transparency. We'll show you exactly what we found — often with photos from under your vehicle. We explain what's urgent, what can wait, and what's just something to keep an eye on. No pressure, ever.

Can I wait while my car is being serviced?

Absolutely. We have a comfortable waiting area with free WiFi, coffee, and a TV. For longer repairs, you're welcome to drop off and we'll call when it's ready.

Do you do state inspections?

Yes, we perform DEQ emissions testing referrals and safety inspections. Call ahead to confirm availability for same-day inspection.

Our Work

Do you offer any kind of guarantee on your work?

We stand behind everything we do. If a repair isn't right, bring it back and we'll take care of it. Our goal is your complete confidence in the work — not just a one-time transaction.

Still Have Questions?

Can't find what you're looking for? Send us a message or give us a call — we're happy to help.

Hours
Mon–FriToday
7:00 AM – 6:00 PM
SatToday
8:00 AM – 3:00 PM
SunToday
Closed